Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.As the online digital experience landscape continues to evolve, Adobe is no longer investing resources to support Internet Explorer 10 (IE10) and Internet Explorer 11 (IE11) for tags in Adobe Experience Platform. Increase the maximum number of connections.įor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:Ĩ24684 Description of the standard terminology that is used to describe Microsoft software updates Status Upgrade to Internet Explorer 10 and make sure that you use the native XHR implementation. Note Even if you make the calls from the OnLoad event this issue may still occur. If (g_xmlHttpRequest != null & g_xmlHttpRequest.readyState != 4)ĭo not make asynchronous XHR calls from the OnUnLoad event. Note this workaround prevents user interaction with the parent window until the child window is closed.Įnd existing asynchronous XHR requests from the OnUnLoad event. Replace the window.open method with the window.showModalDialog method. Note For more information about how to work around the connection leak, click the following article number to view the article in the Microsoft Knowledge Base:Ĩ86710 Internet Explorer appears to stop responding, and you may also notice a memory leak on the computer To avoid a Windows Internet (WinINet) connection leak together with AJAX, you can end the existing connection before the window closes. For more information, see Why You Should Use XMLHttpRequest Asynchronously. Note This workaround is against best programming practices and may cause the web browser to freeze if there is no response. To work around this issue, you can use one of the following methods:Ĭhange the XHR request to a synchronous request. To install this update for Internet Explorer 9, click the following article number to view the article in the Microsoft Knowledge Base:Ģ905733 Internet Explorer loses HTTP connections when you close a webpage before you receive an XHR responseįor more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft websites: This update for Internet Explorer 10 was first included in the following security update:Ģ838727 MS13-047: Cumulative Security Update for Internet Explorer: June 11, 2013 To do this, go to the following Microsoft website: To resolve this issue in Internet Explorer 9 or Internet Explorer 10, install the most recent cumulative security update for Internet Explorer. Note This issue occurs in Internet Explorer 7, Internet Explorer 8 and Internet Explorer 9 document modes in Internet Explorer 10. This issue occurs when you lose the maximum number of concurrent connections to the host. Then, when you try to browse to another webpage on the host, you may experience a network freeze. In this scenario, you may lose an HTTP connection to the given host. The response for the XHR request is larger than 2 KB (including the header data). You close the webpage during the XHR request. The webpage contains a script that makes an asynchronous XMLHttpRequest (XHR) request when the webpage is opened. You browse to a certain webpage by using Internet Explorer 10. For more information, see Internet Explorer 11 desktop app retirement FAQ. Warning: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.
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